![]() Requirements for the department delivering the session Please note, the University has produced Captioning and Transcription Guidance which provides more information for other circumstances, such as asynchronous video transcripts, available on the Return & Resume Hub Learning & teaching 2020/21 - Support & Guidance web pages. In order to help facilitate the provision of the electronic note-taker (captioner), there are several steps that departments are required to take. The Disability & Wellbeing Service will pay for the costs associated with the captioning in these instances, by claiming costs back through the Disabled Students’ Allowance if the student is eligible. Students who have registered with the Disability & Wellbeing Service, and are identified as having this requirement, will be supported to ensure that an electronic note-taker (captioner) is provided for all live Zoom sessions. In order to facilitate this, the electronic note-taker must be assigned as ‘Captioner’ within the zoom meeting. These electronic note-takers are trained palantypists and so they can transcribe accurately as the presenter speaks. ![]() Where the University knows that a student cannot access the audio stream due to a hearing impairment, we are required to provide a live captioning solution.Ĭaptions will be produced by specialist electronic note-takers working for external suppliers. Although many automatic captioning tools exist, the accuracy of automatic captions is not yet good enough to guarantee that delivered information will be understandable by the student. Live captions are different from an accurate transcript as they appear synchronously as the presenter speaks, allowing deaf or hearing impaired students access to the information in real-time. In live video situations, if a participant has a hearing impairment of any sort, it will be essential to provide a live captioning solution. This is also available as a stand-alone document: Download the Guidance for the Provision of Live Captioning in Zoom Background We have also prepared Guidance for the Provision of Live Captioning in Zoom below. There is also the possibility that a student would forego notes from their breakout room if they felt that this would highlight that they were making use of this support and thus highlight that they were disabled. ![]() However, in the online environment, it is important that teaching staff are aware of who the manual notetakers are and who they are there to support, in case there is a requirement to discreetly group them together for breakout rooms. The student and manual notetaker are not in contact and may not be aware of who each other are. They then type up and send these notes to the Disability & Wellbeing Service where they are forwarded to the required student(s). When on campus, manual notetakers provide a discreet service whereby they attend the class to take notes. Manual Notetakers do not take verbatim notes of the lecture or session, but instead take useful notes. Manual Notetakers differ from Electronic Notetakers and in the context of this guidance, it is important to note that they are not there to provide captions, and need only be identified by teaching staff if there is a need to discreetly assign them to a breakout room alongside the student(s) they are there to support. UPDATE: Points to note on Manual Notetakers and how they differ from Electronic Notetakers. We have a huge amount of general accessibility guidance available on our Accessibility & Alt-format pages. ![]() ![]() We aim to support teaching staff in departments with both advice and guidance on how to best support disabled students when working online. As we enter session 2020/21 a huge volume of Teaching & Learning will be delivered online. ![]()
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